Do you deliver? Ship?

Yes, we can deliver within 150 miles of metro St. Louis, MO. Contact us to discuss delivery options.

We also allow pickup for local customers with the means to transport their pieces.

If you’re outside the STL metro area, email info@oakwalnut.com to discuss the best shipping option.

Wood Product Disclaimer

Each Oak + Walnut piece is crafted from genuine, natural hardwoods. As with all natural materials, subtle variations in grain, texture, knots, and color are to be expected and celebrated. These distinctions are inherent to the material and contribute to the authenticity and character of each piece.

Because every board is unique, the wood used in your finished product may differ slightly from samples or product photography. While we take great care to maintain consistency in craftsmanship and finish, we cannot guarantee an exact match in tone, luster, or appearance.

All of our pieces are individually handcrafted—no two will ever be identical. This individuality is what makes every Oak + Walnut creation truly one of a kind.

Damages

Every Oak + Walnut piece is thoroughly inspected prior to leaving our workshop to ensure it meets our standards of quality and craftsmanship. Upon delivery, please inspect your item carefully and notify us within 24 hours of any damage or defect.

While Oak + Walnut is not responsible for damages incurred during shipping or delivery, we are happy to assist you in filing a claim with the carrier if needed.

Return Policy

Because each Oak + Walnut piece is handcrafted and made to order, we are unable to accept returns or exchanges unless the product is determined to be defective or damaged upon arrival.

Your satisfaction is very important to us, so please contact us if you have any issue with your product. We will make every effort to help however possible.

What is your lead time?

Lead times vary, but 8-10 weeks is typical. We keep you informed throughout the process so there shouldn’t be any surprises. To receive a current lead time, email info@oakwalnut.com or Contact Us.

Do I have to select a piece from your collection?

No, we are happy to discuss custom projects with homeowners, business owners, designers and architects. In fact - this is how the collection will continue to grow! Please Contact Us to learn more or to discuss your custom request.